Helping school, district, and/or community leaders facilitate discussions with community members about improving schools, this guide discusses how to use informal focus groups to gather information about what is important to people in the school community. The guide helps users gather information in a systematic way, organize what they hear,…

This paper focuses on the role that job analysis plays under the Americans with Disabilities Act (ADA). The most obvious use of job analysis data is in defining the essential functions of each job. The job analysis technique used should: list the functions of the job, define which functions are essential rather than marginal, and offer proof of…