This guide presents ideas for staff development for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) get new workers to do their jobs well consistently; (2) devise a plan of action that will broaden the worker's job skills; and (3) evaluate the worker's progress to spot problems…

This guide presents an approach to problem solving for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) distinguish between a behavior problem and a performance problem; (2) balance positive and negative factors to make the changes they want; (3) devise solutions that will work for…

This guide presents ideas on communication for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) understand how perceptions of the same message differ; (2) recognize barriers to good communication and ways to eliminate them; and (3) construct messages so that they will be understood…

This guide is designed to help employers plan work force reductions. It emphasizes positive collaboration with workers and the community to find new jobs for workers and maintain morale and productivity in the plant. The guide is divided into five chapters. The first chapter acquaints the reader with some of the benefits of work force reduction…

This guide presents interviewing techniques for managers who hire young and/or entry-level workers in small businesses. The guide is designed to help managers (1) give the information the applicant needs in an employment interview; (2) keep personal biases from entering into the hiring process; (3) ask questions that will get the information they…

This guide summarizes key principles drawn from successful programs for helping unemployed workers find new jobs and presents a systematic approach to help states plan and manage their worker readjustment efforts. The guide contains two major sections. The first section is an overview and summary that includes background on the dislocation…

This strategy development guide is designed to assist private sector, local and state public sector, and community organization personnel in expanding employment prospects for older workers. Addressed in the individual chapters of the guide are the following topics: the status of older workers; older worker employment issues; public, private, and…

This guide presents ideas for dealing with women in nontraditional jobs for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) develop strategies to help them deal with workers' attitudes toward women in nontraditional jobs; (2) reduce adjustment problems; (3) build a cooperative,…