Nearly one-third of workers in the United States lack digital skills, and more than 38% of those workers are required to use moderate or advanced computer skills on the job. This skills gap creates talent and growth issues for businesses of all sizes -- from large companies looking to grow and invest in the United States, to small and mid-size…

Digital inclusion is the ability of individuals and groups to access and use information and communication technologies. Not all members of a community benefit equally, and some communities have been left out altogether. This paper is a guide for fostering digital inclusion throughout the United States so that everyone can take advantage of…

This guide presents ideas about how communities can help low-income residents gain access to and learn how to use computers and the Internet. It discuses the efforts of Making Connections, a longitudinal project designed to strengthen families and neighborhoods. The introduction explains that residents in neighborhoods nationwide are learning to…

This brief paper considers the application of "universal design" principles to Web page design in order to increase accessibility for people with disabilities. Suggestions are based on the World Wide Web Consortium's accessibility initiative, which has proposed guidelines for all Web authors and federal government standards. Seven guidelines for…