Interpersonal Skill Standards: Preventing the Proliferation of Competent Jerks.

Yelon, Stephen; Druckman, Leora

Notes FAQ Contact Us

Back to results

ERIC Number: EJ476260

Record Type: Journal

Publication Date: 1993

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0884-1985

EISSN: N/A

Interpersonal Skill Standards: Preventing the Proliferation of Competent Jerks.

Yelon, Stephen; Druckman, Leora

Performance and Instruction, v32 n10 p14-17 Nov-Dec 1993

Explains the need for interpersonal skill standards to ensure that employees' interpersonal skills are as appropriate as their technical skills. Highlights include using groups to define interpersonal skill standards; how to derive interpersonal skill standards by consensus; and an example of interpersonal skill standards for doctors. (LRW)

Descriptors: Employer Employee Relationship, Group Activities, Interpersonal Competence, Organizational Theories, Physicians, Standards

Publication Type: Guides - General; Opinion Papers; Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A