This manual was developed to provide school systems with information useful in identifying and responding to crises in their schools and communities. It provides a framework for school systems to use in establishing procedures and guidelines to react appropriately to crisis situations. It consists of general information to guide school systems in developing specific programs, policies, and procedures to handle crisis situations. The manual consists of four sections. The first section provides a brief introduction and overview of various crises that could have an impact on an entire school and community. The second section presents suggested guidelines and procedures to follow when a school system responds to a crisis situation. It includes a sample format for a crisis plan and sample forms for a school's central office plan, school crisis plan, communication with the central office, and an illness crisis. The third section consists of programs and services that can be developed and implemented with a focus on prevention. The final section suggests resources which may help school systems develop preventive programs and manage crisis situations. This document is intended as a resource guide and is not meant to provide specific skills for intervening during crisis situations. A bibliography of 46 items is included. (NB)