Successful collective bargaining and, if necessary, strike management, requires careful planned communication strategies and programs before, during, and after, if the school system is to maintain the public's confidence. This handbook is designed to provide guidelines for the educational administrative team in developing a communication plan that is the keystone in handling a strike or work stoppage crisis. Although the communicating tips are directed at school board members and the administrative team, the resulting communications should have positive influence on students, teachers, administrators, support personnel, parents, taxpayers, and community members. The communication roles played by school board members, superintendents, negotiators, communication specialists, and principals are dealt with during all phases of negotiations. (Author/MLF)