The manual describes the vocational rehabilitation program and services for handicapped individuals that are provided by Goodwill Industries of North Central Pennsylvania, Inc., which services an eight-county outreach area. An introductory section provides general background information regarding program objectives, philosophy, and organizational structure. Goodwill's basic rehabilitation program consists of employment and training through repairing and reconditioning useable clothing and household articles and performing subcontract work. Each client participates in designing his/her own individualized rehabilitation plan. The manual focuses on the intake, evaluation, work adjustment, job readiness/placement, and sheltered employment aspects of the program and provides corresponding definitions and goals, objectives, flow charts, procedures, requirements, and personnel needs. Continuous, on-going evaluation and needs assessment are used to increase the facility's overall performance. A curriculum outline is included for the 11 skill training areas currently being offered: laundry, pressing, automatic shirt ironing; allocation and pricing of soft and hard goods; merchandising/sales; office clerical; shoe repair/orthopedic shoe repair; truck helper; maintenance/custodial; janitorial; appliance repair; machine tool operators; and electronic coil winding. Copies of various agency rehabilitation forms also are included. (EA)