The complex issue of health care delivery is of continuing concern among health care volunteers. Trends in health services that affect the volunteer include those resulting from government or funding policy; changes in the structure of the health professions; increasing consumer interest in health care; and the growing demand for health care information. Volunteer roles include direct service, administeration, and policy setting. The planning and implementing of community health volunteer programs can follow one of two models. The first includes six steps: exposure-reflection; problem identification, analysis, and data gathering; goal setting; strategy and planning; implementation; and evaluation. The second focuses on the broad situation but can use the same steps as the first. The attitude to volunteer work should be that of professional commitment to the particular job and should be accompanied by a commitment to interpersonal skills in working with others and sometimes also advocacy for community health. Administering a community health care program involves: recruitment; using the available skills of the volunteers; orientation of volunteers; task design, assignment, and scheduling; and supervision. A form for community survey for a comprehensive approach to health concerns is included. (EC)