This kit presents unedited primary source documents which illustrate a wide range of alternative approaches to document delivery systems. Selected for their value to administrators and decision-makers, these documents derive from general membership surveys and from libraries contacted directly by the Systems and Procedures Exchange Center (SPEC)…

This manual is designed primarily as a guide for libraries undertaking a formal study of preservation needs as a foundation for planning programs to meet those needs. Based on the "assisted self-study approach" process, it presupposes a library staff large enough to permit the assignment of about two dozen people for an average of 5 or 6…

In mid-1985, researchers contacted librarians at 23 United States and Canadian universities to determine what end-user activities were taking place with the involvement and cooperation of the library. Although most of those contacted were members of the Association of Research Libraries (ARL), a few non-ARL libraries known to have active end-user…