This guide presents the policies and procedures used by the North Dakota State University Libraries for indexing "The Forum," a daily newspaper serving eastern North Dakota and western Minnesota. The guide includes lists of material to be included and excluded, timetables for updating the index, duties of the editor and the library…

Designed to assist individual public libraries in the development of policies and procedures, these guidelines include examples and/or samples of points that should be considered and addressed in a policy manual. Following a brief introduction, the guide is divided into four sections, each of which contains a set of general policy statements…

Presents American Library Association guidelines for medical, legal, and business responses at general reference desks covering the role of the librarian, including interpretation, advice, confidentiality, and tact; sources, including currency and referrals; telephone or mail reference; and ethics. (MES)