The Volunteer Listener Program has been the joint effort of the School Volunteer Program of Miami and the Dade County Mental Health Association since 1972. Through it, trained volunteers are matched with students who have special, but non-crisis, needs. All activities are conducted under the direction of a counselor who has been specially trained…

In this paper, boards of education are urged to evaluate their policies and their performance in relation to parent and citizen involvement and to consider seriously how programs at districtwide and school levels can be improved. The emphasis in such programs should be on developing open two-way communications and full participation aimed at…