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Step-by-Step Guide to Creating a Process Map for Higher Education
PDF on ERIC Download full text
MDRC, 2019
A process or journey map is a visual representation of a process that lists each step from start to finish. Higher education institutions can use process maps to help identify the barriers preventing students from achieving a desired outcome. A process map can be used to guide changes to a process that will reduce the barriers students face. This…
Descriptors: Concept Mapping, Higher Education, Student Educational Objectives, Barriers