Tips on constructing survey instruments and examples of alternative formats for questionnaire items are provided in this paper. The 18 tips cover such areas as instructions for respondents, wording of questionnaire items, grouping of items, handling of difficult or sensitive questions, fixed-response items, open-ended questions, and questionnaire…

This manual contains information for conducting regular student surveys at Kalamazoo Valley Community College. Questionnaires, designed for new, returning, and former student populations, are presented together with the methods by which the instruments should be administered. Guidelines for data analysis and report writing are also outlined. The…