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Roberts, Anne F. – Reference Librarian, 1984
Reviews existing programs for inservice training of professional reference librarians and discusses the changing roles of reference librarians and ways to determine components of a staff training program (e.g., performance functions of reference librarians and use of videotaping to analyze the librarian's ability to communicate effectively). (14…
Descriptors: Inservice Education, Instructional Design, Librarians, Library Services