This guide, intended for participants in the fourth course of the National School Resource Network Core Curriculum, contains an activity/content summary for each module of the course, worksheets, and background materials. The purpose of this course is to introduce approaches and resources to identify, manage, reduce, resolve, and prevent crisis and conflict in schools, and to assure greater communication and understanding among various groups. Specific strategies for managing conflict, dealing with gang problems, and "devictimizing" teacher/student victims are discussed. (Author/MLF)