Small public libraries can deliver service like big libraries, without sacrificing hometown warmth and charm. By borrowing strategies used by successful small businesses in the private sector, defining goals and exploiting low cost technologies, small public libraries can serve customer wants as well as much larger institutions. Responding to just…

This digest explores the life cycle of public libraries, presenting a "life stages" model and highlighting characteristics of each stage. It provides specific advice on what can be done in each stage to energize the library with "stage-appropriate" action. The characteristics that mark the Birth/Infant stage include: driving…

Seventeen articles and reports published between 1982 and 1984 and cited in "Current Index to Journals in Education" and "Resources in Education" are listed in this bibliography on online services at the reference desk. Topics include interpersonal relations as a necessary part of the information transfer process; role of the…

It has been observed that one historical role of the public library is serving the nation's youth. Current economic and social conditions have created the phenomenon of the "latchkey child"--the school-aged child who has no parent or guardian at home after school hours and has no alternative care arrangement. In light of this, this…

How to locate information that can be used in career decision making is the subject of this digest. The first section lists the career/occupational information collections generally found in public libraries, including printed resources, information about associations, information about local sources of job information, information on specific…