This digest focuses on characteristics of good supervisors. Only a few researchers have focused on supervisor qualities and skills, and only three very brief models of supervisor development have been proposed. Good supervisors seem to have many of the same qualities as good teachers and good counselors, i.e., being empathic, genuine, open, and…

In 1990, Elizabeth Dole, then Secretary of the Department of Labor, established the Secretary's Commission on Achieving Necessary Skills (SCANS) to determine the skills that youths need to participate in the workplace and the skill levels that entry-level jobs require. SCANS determined that workplace skills consist of foundation skills and…

An eight-step organizational approach to the problem of identifying, remediating, and, if necessary, dismissing incompetent teachers is described. Addressed to school superintendents, the eight steps are as follows: (1) establish "excellence in teaching" as a high priority for the district, (2) adopt and publish reasonable criteria for evaluating…

Concerns over the quality of education in the United States and the increasing demands of international competition have resulted in increased calls for the development and implementation of industry-based skill standards. A series of 22 pilot projects that were initiated by the National Skills Standard Board to strengthen the education-employment…

Because of its focus on improving work performance at the individual, group, organizational, and interorganizational levels, the field of human resource development (HRD) is affected by and responds to trends in work, organizations, and the global economy. A literature review reveals that the following themes recur throughout the HRD literature:…