This digest discusses the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. Benchmarking, developed by the Xerox Corporation in the 1980s, is defined as an ongoing, systematic process for measuring and comparing the work…

This digest presents eight questions that pertain to how standards-based education affects classroom instruction and assessment at the local level. Various options and recommendations are provided to help education officials determine the practical concerns of standards-based education. The following questions are explored: (1) where will the…