This manual, prepared for the UCLA Law School Library, outlines sample policies, procedures, and rules for a law school reference department. The manual consists of (1) a discussion of patron categories and priorities; (2) a statement of the kinds of services to be offered; (3) determination of the means of providing these services via procedures and rules; (4) a plan for staff development and a statement of staff needs; and (5) guidelines for improved interaction among library components. The last two segments apply particularly to one library, but may extend in theory to other situations. The appendices include a sample statistical form for tallying reference requests, and sample pages of the Monthly Catalog of United States Government Publications. A bibliography and subject index are attached. (Author/KP)