Users of the reference library at Blackhawk Community College (Illinois) were surveyed to determine user satisfaction and the total number of transactions. The survey's objective was to pinpoint problem areas, supply objective information, develop guidelines and standards, and support needed improvements or the continued maintenance of good…

The purpose of this study was to evaluate the perceptions of new library media specialists about the usefulness of orientation and professional support programs occurring within the first two years of employment. A 56-item questionnaire with rating scales and open-ended questions was designed to answer five research questions: (1) "What factors,…

To determine whether videocassettes have become an integral part of library collections, a survey was conducted to compare book and video circulation statistics during a 5-year period in northern Illinois. A survey was sent to directors of the 84 public libraries in the Suburban Library System in northern Illinois requesting the population of each…