This manual, prepared for the UCLA Law School Library, outlines sample policies, procedures, and rules for a law school reference department. The manual consists of (1) a discussion of patron categories and priorities; (2) a statement of the kinds of services to be offered; (3) determination of the means of providing these services via procedures…

Ten law librarians, at one private and three academic law libraries, were studied to ascertain what types of reference services they provide to their patrons. The current model employed in public libraries today was used as the baseline against which to measure these legal reference services. This model employs five traditional categories of:…

This study initiated service request sheets, evaluated reference services provided by the staff of the Cleveland Law Library (Cuyahoga County, Ohio) for the time period April-September, 1995. Five thousand and fifty-two questions were included in the study, of which 2,949 were of the type in which reference service was provided. The other 2,103…