This paper presents survey research on the job satisfaction of student library employees in the Akron Summit County (Ohio) Public Library system. Approximately 100 (50% return) student employees were questioned about several dimensions of their employment experience including respondent gender, length of employment, previous job experience, hours…

The Computer Services Department of the Upper Arlington Public Library in Franklin County, Ohio, provides microcomputers for public use, including IBM compatible and Macintosh computers, a laser printer, and dot-matrix printers. Circulation statistics provide data regarding the frequency and amount of computer use, but these statistics indicate…

In recent years there has been a push for libraries to develop and use systematic measures to determine the effectiveness of library service. Materials availability, or fill rate, is one of many output measures used in libraries. This technique measures the degree to which library customers are able to acquire the materials they want during their…

This paper reports on a study conducted to determine: (1) if current users of genealogical collections are satisfied with the collections they most frequently use; (2) which types of materials are provided by genealogical collections; (3) which types of materials are deemed most important by the users of the genealogical collection; and (4)…

This study was designed to discover what the sources of stress are for a reference librarian working in a public library; other objectives included finding out how reference librarians manage stress and identifying their sources of job satisfaction. The study looked at many possible stress factors indicated in the literature review, such as the…