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Download full textGoetsch, Lori, Comp. – SPEC Kit, 1999
The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
Muir, Scott P., Comp.; Lim, Adriene, Comp. – SPEC Kit, 2002
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to investigate the changes in research library systems operations since 1994 and to identify future trends. A total of 70 of 124 ARL member libraries responded to the survey. A copy of the…
Descriptors: Academic Libraries, Computer Networks, Foreign Countries, Higher Education
