A study examined the effects of high-performance innovations on workers and job quality by conducting six case studies of firms that had implemented reforms in both the production and the service end of their operations. All the firms were in the traditionally low-wage retail industry. These case studies were drawn on to examine, first, the nature…

A longitudinal study of two cohorts of young white men (the first followed from the late 1960s through the 1970s; the second from the 1980s through the early 1990s) determined that long-term wage growth between the ages of 16 and 36 has both declined and become significantly more unequal for the recent cohort. The declines have been concentrated…

Economic, technological, and political changes have created a new employment relationship characterized by an externalized labor market, more tenuous ties between workers and employers, and growing wage inequality. To date, policymakers have sought to address these problems through a supply-side approach focused on education and training. What is…