This brief gives an overview of the topic of workplace literacy in the health care industry and lists program contacts. The following 35 organizations operate basic skills upgrading programs for health care workers: American Hospital Association; Chinese American Civic Association; Massachusetts Department of Employment and Training; BostonWorks;…

This brief presents summary information and contacts/references for a sampling of programs and resources that have been developed to support small business workplace literacy projects. Twenty-two contacts are included: Finger Lakes Regional Education Center for Economic Development; Development Assistance Corporation; Wayne Community College;…

This brief describes 14 national technical assistance organizations for work force and workplace literacy. Descriptions contain these types of information: specific areas of expertise, experience, or specialization; types of organizations with which it has worked; types of programs or services offered; geographic areas served; and clients. The…

This annotated bibliography describes 42 documents dealing with work force and workplace literacy. Annotations are provided for 17 how-to guides and assessment tools, 19 policy reports and research papers, and 6 surveys. The following are among the topics covered in the individual documents described: job-related literacy training, basic skills in…