This document summarizes the discussions held at a conference of public sector executives and human resource managers designed to address the problems of attracting and keeping good workers in public service. Presentations made by the governor of Georgia, federal officials, educators, and regional representatives in three plenary sessions emphasized (1) the impact of social issues; (2) the impact and challenge of technology; and (3) ethics and the public sector's image. Following these sessions and group discussion, the conference participants suggested ways to improve the image of public service in order to attract and retain more qualified employees. Among issues addressed were the need for innovative strategies for recruitment and hiring, for improving and workplace environment, for accommodating family-work life needs and to offer other benefits now commonplace in the private sector. The participants also suggested ways to address the many social and technology-related issues that impinge on the work force. Finally, local, state, and federal participants meeting separately set objectives for each level and suggested action steps for the future. (KC)