The personal stories in this collection are by the staff of an agency which provides "supported living" services to adults with mental retardation and other disabilities. The stories were written to be read at monthly staff meetings when time is set aside to clarify and renew the organization's values. Introductory material offers suggestions for other agencies wishing to use this approach, provides basic information on the Options in Community Living organization, and describes three typical clients. The brief narratives are grouped into the following categories: ordinary moments, everyday triumphs, assistance, understanding, how people change, dreams, family, friends, money matters, fighting the system, clienthood, control, suffering and death, teachers, words of power, "why I do this work," and writing stories at work. (DB)