In this book, award-winning educator Cathie West teaches readers how to confidently prepare for and respond to the challenges that come with being a school leader. Derived from professional experience and extensive research, the strategies can be put to work exactly as described or adapted to fit the unique situations that educators face in their…

The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In "Teaching, Tasks, and Trust", distinguished political scientists John Brehm and Scott Gates show that a good part of the…

How different are the generations, really? Everybody knows that the "generation gap" between younger and older people causes stress and frustration at work. Are the differences people complain about just a big misunderstanding, or are they real? And most important, how can one use similarities and differences among the generations to be more…

Today's workforce comprises distinct generational cohorts-Veterans, Baby Boomers, Gen-Xers, and Millennials. "Generations at School" provides educators with the knowledge and tools to create and sustain true collaboration, teamwork, and consensus. Suzette Lovely and Austin G. Buffum introduce the traits and tipping points of these diverse age…

The sociological study described in this volume, based on extensive interviews with more than 1300 practicing journalists, is one of the first large-scale national inquiries dealing with an occupational group. Interview statistics are used to paint a portrait of the people who make their living as full-time disseminators of news: those who work…

Beginning librarians and their supervisors on the eight campuses of the University of California were surveyed concerning the work expected of professional librarians. Information was gathered by the use of interviews, job descriptions, and a checklist of duties performed. It was found that there was a lack of clarity in defining the proper role…

This booklet contains frequently asked questions--and their answers--about "quality circles," a factory program first introduced in Japan in which workers participate voluntarily in quality control and management decisions through various means of communication. Following an introductory chapter, the remainder of the booklet answers…

This training manual provides information on the operation and function of "quality circles," a factory program introduced in Japan in which workers participate voluntarily in quality control and management decisions through various means of communication. Following an introduction, the manual presents a series of frequently asked…

A detailed review is presented of some of the major research on job satisfaction conducted in the past 40 years. The information is discussed in five major sections, each introduced by a series of related questions, under the following headings: national trends in job satisfaction, 1958-73; distribution of job satisfaction in the work force (by…

This guide from Library Association Publishing has been designed to assist those wishing to review mentoring for its application to a particular workplace, the library. Often making use of a question and answer format, it discusses the roles of both the mentor and the protege, including potential benefits for each party and behaviors each party…

Evaluated were the characteristics, attitudes, and perceptions of 35 industrial homeworkers who had been rehabilitated jointly by the Federation of the Handicapped and the New York State Office of Vocational Rehabilitation or the New York State Commission for the Visually Handicapped and who, at the time of the study, were performing homework…

This book assesses the competitive strengths and weaknesses of the management practices of North American companies. It undertakes four tasks: (1) compilation and analysis of the results of "Laborforce 2000," an intensive survey of the human resource strategies of more than 400 Conference Board member companies; (2) examination of practices across…

This book examines change, leadership, and resilience, including levels of change, what constitutes effective leadership, and characteristics of organizational resilience. It describes ways to build organizational resilience and describes 12 harsh realities that people and organizations bring to reform, such as the reality that most people act…

This book reports results of a study of the efects of quality of worklife programs and related forms of worker participation on unions and the collective bargaining process. Chapter 1 describes the evolution of worker participation in unionized settings and summarizes basic propositions in models of joint union-management change. In chapter 2 five…

Increasing Career Choices, located at the National Center on Deafness, Cal State Northridge, is committed to assisting students and alumni who are deaf and hard-of-hearing to improve their job seeking skills and enhance employment opportunities. In addition, it is dedicated to working with employers and providing information about workplace…