When educators face the stress and strain in the classroom brought on by disruptive and difficult students, solutions are not always readily available. In this book, a model for identifying, managing, avoiding, and rising above conflicted relationships is presented. This how-to guide blends theory and research with tangible examples gathered from…

This book presents a three-dimensional approach to handling hostility in the school that emphasizes methods of prevention, methods of action, and methods of resolution. Chapter 1, "The Problem of Violence," discusses the problem of violence in the schools and society, and considers how violence, aggression, and hostility have affected society and…

Public anger is a typical reaction to governments' or companies' attempts to cover up mistakes, conceal evidence of risks, make misleading statements, or lie. Many times, this anger leads to an entrenched resistance to public or private initiatives. Ways in which this resistance can be overcome by a mutual gains approach, which involves…

This volume presents papers from a 1998 conference on school violence in Valparaiso, Indiana. The papers include: "What is School Violence? An Integrated Definition" (Stuart Henry); "Violence in Schools: Rage against a Broken World" (J. Scott Staples); "Listening to What the Streets Say: Vengeance as Ideology?" (Ralph…

Analyzing particular encounters, this report identifies proven strategies to better control hostile conversations. Chapter 1, "Defusing the Angry Screamer," indicates the importance of controlling both voice and word choice, depersonalizing tirades, ascertaining triggering events, and being attuned to signs of escalation. Chapter 2,…

New supervisors often come to management positions with experience and expertise in their specialty, but with little or no training in how to supervise. Aimed at the new library supervisor, this publication addresses basic supervisory skills and provides practical information needed by supervisors. As library organizations become more complex,…

Designed for educators of children in kindergarten through grade six, this resource guide provides activities related to the concepts of peace and conflict. The activities are not, for the most part, sequenced and can be used singly to introduce concepts or to supplement other lessons. The activities also can be grouped into a unit of study, and…

A systematic approach to the management of higher education institutions is described. The methodology combines administration by objectives (ABO), a management technique that helps academic administrators structure decisions in a systematic manner, with goal programming (GP), a decision-science tool that is ideally suited to the analysis of…

This book's 14 chapters provide models of conflict management and practical guidance for those working in institutions of higher education. The chapters are: (1) "What's It All About? Conflict in Academia" (Susan A. Holton); (2) "Administration in an Age of Conflict" (Gerald Graff); (3) "The Janus Syndrome: Managing Conflict from the Middle"…

Teachers, parents and other caregivers who wish to bring the skills of peacemaking to life in children and in the world rely on four basic concepts: accepting self and others, communicating effectively, resolving conflicts, and understanding intercultural differences. Ways in which adults can impart these skills to children are presented in this…

This book's author is the creator of an award-winning web site for teens and young adults. The Web site, Talk City's InSite, invites young people to share their questions and concerns about relationships. This book brings information from the web site onto the printed page. Based on hundreds of e-mails receive by the author, it discusses issues…

This proceedings presents 18 essays that focus on collective bargaining and other labor issues in higher education. The essays include: (1) "Looking Toward the Future" (Sandra Feldman); (2) "The New Unionism in Higher Education" (Bob Chase); (3) "Post-Tenure Review: Threat or Promise" (Christine M. Licata); (4) "A Response to Post-Tenure Review:…

This book explores how teacher communities differ dramatically in how they deal with conflict, collaborate, think about the purposes of schooling in relation to issues of conflict, frame and seek solutions, and utilize mechanisms to manage their differences. It reflects on current social theories of community and democracy to promote values that…

Productive learning occurs when educators work together to create new visions, analyze important issues, and evaluate outcomes. This book explores how educators can effectively engage in peer problem solving, focusing on three aspects of the process: (1) models for consulting with colleagues in problem solving; (2) communication skills necessary…

The seeming increase of violence in American society and its schools has become a pressing issue. Some researchers argue that the American education system mirrors the dynamics of society. The articles in this book address the following issues: the extent of violence in American schools; the forms that violence takes; its root causes; the effects…