ERIC Number: ED614708
Record Type: Non-Journal
Publication Date: 2021
Pages: N/A
Abstractor: As Provided
ISBN: 978-1-64802-307-1
ISSN: N/A
EISSN: N/A
Conflict Management and Dialogue in Higher Education. 3rd Edition. Contemporary Issues in Conflict Management and Dialogue
Algert, Nance T.; Yep, Carla Liau-Hing; Rogers, Kenita S.; Stanley, Christine A.
IAP - Information Age Publishing, Inc.
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.
Descriptors: Conflict Resolution, Higher Education, Arbitration, College Administration, Skills, Administrator Responsibility, Leadership Responsibility, Dialogs (Language)
IAP - Information Age Publishing, Inc. P.O. Box 79049, Charlotte, NC 28271-7047. Tel: 704-752-9125; Fax: 704-752-9113; e-mail: infoage@infoagepub.com; Web site: http://www.infoagepub.com
Publication Type: Books; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A