This directory, accompanied by a CD-ROM, is a broad-based compilation of schools, agencies, organizations, and programs in the governmental and private, non-profit sectors that provides a wide variety of direct and indirect services, information, and other assistance to individuals with blindness or visual impairments. Organized information on producers and distributors of alternate media, adapted devices, and other products is also included. The directory has separate sections for U.S. and Canadian services. Agencies and organizations have been listed according to whether they provide services to a local area, state, or province, or on a national basis. It has the following main sections: (1) a brief overview of major U.S. and Canadian federal programs; (2) a comprehensive subject index that divides all entries into subject categories and lists them alphabetically within categories; (3) geographical listings arranged state by state and province by province; (4) federal agency listings and listings of agencies and organizations that provide services and information nationally; (5) suppliers of braille, tape, large-print, and disk formats and manufacturers and distributors of adapted products and devices; and (6) an alphabetical organization index. Accompanying the printed directory is a CD-ROM containing the same information, designed to be accessible with adaptive equipment. (CR)