Volunteers are essential to a successful library program--and at a time when deep budget cuts are the norm, there are many libraries that depend on the help of dedicated volunteers, who do everything from shelving books to covering the phones. Whether these are friends, trustees, or community members, managing them effectively is the key to…

The Association of Higher Education Facilities Officers surveyed its members in 1993 regarding the effects of severe budget reductions. From 1,500 surveys mailed, there were 388 responses. The responses indicated the importance of a number of factors in institutions undergoing downsizing. Important factors included: a mission statement, the morale…