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Bessler, Joanne M. – 1994
This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…
Descriptors: Librarians, Library Administration, Library Personnel, Library Planning
Johnson, Peggy, Ed.; Intner, Sheila S., Ed. – 1994
Collection development as it is practiced now, and as it will continue to be practiced, is presented in its varying aspects. This book is a collection of 15 papers related to recruiting, educating, and training librarians for collection development as well as implications for the future. The titles include: "Book Selection and Collection…
Descriptors: Continuing Education, Futures (of Society), Interdisciplinary Approach, Job Training
