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Brehm, John; Gates, Scott – Russell Sage Foundation, 2008
The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In "Teaching, Tasks, and Trust", distinguished political scientists John Brehm and Scott Gates show that a good part of the…
Descriptors: Trust (Psychology), Police, Job Performance, Administrative Organization
Deal, Jennifer J. – Center for Creative Leadership (NJ3), 2007
How different are the generations, really? Everybody knows that the "generation gap" between younger and older people causes stress and frustration at work. Are the differences people complain about just a big misunderstanding, or are they real? And most important, how can one use similarities and differences among the generations to be more…
Descriptors: Age Differences, Leadership, Employment, Employee Attitudes
Topor, Robert, Ed. – 1992
This book gathers articles on marketing higher education that first appeared in a newsletter on that topic. Chapter 1, "Marketing and You!" contains two articles on the importance of the person interested in advancing the institution through marketing. The second chapter, "Building Blocks," offers important ideas including a…
Descriptors: Bureaucracy, Creativity, Employee Attitudes, Fund Raising
Ilgen, Daniel R., Ed.; Pulakos, Elaine D., Ed. – 1999
This volume provides a discussion of the relationship between the changing nature of work and the understanding, measurement, and influence of human performance. Chapter 1, Employee Performance in Today's Organizations (Daniel R. Ilgen, Elaine D. Pulakos), introduces seven key changes in the nature of work--changes in technology, job design, type…
Descriptors: Adult Education, Change, Employee Attitudes, Job Development
Eisenberg, Susan – 1998
This book consists of the personal narratives of 14 women who discussed their experiences as construction workers in interviews that were conducted between November 1991 and April 1994. The information provided by the women is organized thematically, beginning with their decision to enter the construction industry. Special attention is paid to the…
Descriptors: Apprenticeships, Blacks, Building Trades, Career Choice
Williams, Ervin – 1976
This book brings together in one source, basic participative management theory, a broad range of research on the subject, and a number of methods and techniques to assist the practitioner in implementing participative management. Three sections included are (1) Concepts and Theory, (2) Research Studies, and (3) Practice and Implementation. Focus…
Descriptors: Administration, Administrative Principles, Behavior Theories, Coordination