"Transformational Learning in Community Colleges" details the profound social and emotional change that nontraditional and historically underserved students undergo when they enter community college. Drawing on case study material and student observations, the book outlines the systematic supports that two-year institutions must put in…

"Assessment on college campuses has a sordid history, and it is fairly simple to find someone with a traumatic tale to tell. It is wise to respect that that reputation is deserved." "How do you modify the inner workings and culture of a massive institution with minimal resources and even less authority (other than GE course…

This volume collects essays Rob Jenkins originally wrote for "The Two-Year Track" column in "The Chronicle of Higher Education". Drawing on his own experience, Rob has, for many years, been dispensing much-appreciated advice from the frontline--to those considering a community college career as well as those who desire to move up the ranks. This…

This paper reviews the student-centered cluster college concept of organization employed at Oakton Community College (Illinois) and compares this approach to traditional organization by academic department or division. The advantages offered by the division structure include intradisciplinary interchange among teachers, coordinated budget…

Drawing from a national survey of 9,000 community and technical college department chairs in the United States and Canada, this book offers insights on the personal characteristics, responsibilities, challenges, and strategies of chairs. Chapter 1 provides an overview of the study, including information on its rationale and purpose, instrument…

Management by Objectives (MBO) can be used as a tool for assisting in the more effective management of organizations engaged in higher education. This document shares the early experiences and efforts of those who have implemented the MBO process in higher educational environments with individuals and organizations who may be contemplating the…

This is a study of how black community college administrators perceive their roles and status. It also examines their personal and professional backgrounds. Its specific objectives were to determine what line positions black administrators occupy; to determine if the self-perceived role functions of black administrators vary at predominantly…

This is a collection of case studies on the implementation of institutional assessment and evaluation of student outcomes in higher education. The cases are drawn from eleven institutions. Research universities and four-year colleges included were: Clemson University (South Carolina), State University of New York (Albany), University of Kentucky…

This volume on administrative development in higher education contains 15 articles on what is being attempted, what is working, and what is missing the mark in helping administrators improve their performance. The contents of the volume are: "The Evaluation and Development of College and University Administrators: Evaluation of Administrators…

This volume contains 20 papers providing practical, ready-to-use, research-based information to foster effective college teaching. Four sections group the papers under the following topics: (1) key influences on teaching quality; (2) programs to improve teaching; (3) strategies for teaching improvement; and (4) approaches to nontraditional…