Begun as a study of the impact of participation on the abilities and practices in Literacy Volunteers of New York City (LVNYC), this book is a snapshot in time of the lives of five adults. It describes their participation in a literacy program and contains their tales of change, courage, shame, struggle, and triumph. Section I presents profiles of…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…

This document presents a series of reflections on the development, mission, and accomplishments of the National Institute for Adult Continuing Education (NIACE), which has worked to influence policy concerning adult education and other areas of social and cultural life in the United Kingdom since its founding in 1921 as the British Institute of…

Interweaving theory and commentary with case studies, this book explores a multifaceted approach to workplace education that develops workers' skills and integrates learning, language, and cross-cultural issues into work, communication, and management practices. Chapter 1 explores the changing world of work and implications for workforce skill…