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| Cornesky, Robert A. | 3 |
| McCool, Samuel A. | 1 |
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| Books | 3 |
| Guides - Non-Classroom | 3 |
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| Practitioners | 3 |
| Administrators | 2 |
| Teachers | 1 |
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Cornesky, Robert A.; McCool, Samuel A. – 1994
This book describes the steps and tools of Total Quality Management (TQM) and their use in the academic units of colleges and universities for Total Quality Improvement (TQI), illustrated by a case study from the School of Arts & Sciences at a state university. Section 1 explains how to: (1) identify problems contributing to non-value-added…
Descriptors: Case Studies, College Administration, Colleges, Diagrams
Cornesky, Robert A. – 1995
This manual is intended to assist managers of support units at institutions of higher education in the implementation of Continuous Quality Improvement (CQI). The purpose is to describe a cooperative model for CQI which will permit managers to evaluate the quality of their units and institution, and by using the described tools and techniques, to…
Descriptors: Administrative Change, Case Studies, Change Strategies, Check Lists
Cornesky, Robert A. – 1995
This manual presents 15 Continuous Quality Improvement (CQI) tools and techniques necessary for effective teaching. By using the tools and techniques of CQI, teachers will be able to help themselves and their students to focus on the classroom processes. This will permit the teacher and students to plan, organize, implement, and make decisions…
Descriptors: Administrative Change, Case Studies, Change Strategies, Check Lists
