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Bopp, Richard E., Ed.; Smith, Linda C., Ed. – 2001
Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…
Descriptors: Information Services, Information Sources, Information Systems, Libraries
