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Direct linkAlgert, Nance T.; Yep, Carla Liau-Hing; Rogers, Kenita S.; Stanley, Christine A. – IAP - Information Age Publishing, Inc., 2021
Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time…
Descriptors: Conflict Resolution, Higher Education, Arbitration, College Administration
Algert, Nance T.; Gill, Clare A. – IAP - Information Age Publishing, Inc., 2020
This book is designed to support individuals, particularly in higher education settings, gain knowledge and skills related to critical dialogues that support effective conflict management. Higher education institutions and its stakeholders such as faculty, staff, students, and administrators are often perceived for their proclivity to foster…
Descriptors: Conflict Resolution, Higher Education, Productivity, Interpersonal Communication
