The key to success in today's competitive environment is meeting the needs of key stakeholders who may have competing interests. Community colleges must meet the challenge to deliver value and to measure performance in ways that are meaningful to different groups. Forward-looking institutions are investing in assessment and capitalizing on its…

In this book, the Consortium for Community College Development's Think Tank (Michigan) identifies four critical and enduring issues for change in community colleges: (1) attracting and recruiting students in an increasingly competitive market; (2) improving student success through innovative approaches to teaching and learning; (3) encouraging…

This monograph suggests that many of the fundamental aspects of the design and delivery of education are changing radically. At the same time, three forces are converging to destabilize educational institutions: a new generation of learners is rewriting the rules of service, technology is opening new frontiers, and a new breed of competitors is…