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McEwan, Elaine K. – Corwin Press, 2004
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? This newly revised, second edition of Elaine McEwan's bestselling classic will help manage the most difficult audience, adding several new features and examples that will give the confidence and skills needed to handle such situations, including: (1) Over two…
Descriptors: Parent School Relationship, Conflict Resolution, Problem Solving, Parent Attitudes