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Fletcher, Barry – 1997
This manual is designed to help managers help their staffs achieve results. It is concerned with managing the changes that are necessary and with creating conditions for new thoughts and actions to emerge. The emphasis is on promoting a climate in which staff develop new knowledge, skills, and approaches so that challenges can be faced with…
Descriptors: Adult Education, Change, Change Agents, Change Strategies
McGivney, Veronica – 1997
This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…
Descriptors: Basic Skills, Case Studies, Check Lists, Education Work Relationship
