This book is written for program administrators who want to become familiar with program evaluation methods. Outcome-based evaluation is defined as a form of program evaluation that uses objective person-referenced outcomes (measuring the functional level and social roles of program clients) to analyze effectiveness, impact, or costs and benefits.…

Evaluates six "open" (empty of content and customized by users) software programs using the literature-based characteristics of documentation, learner control, branching capabilities, portability, ease of use, and cost-effectiveness. Interviewed computer-knowledgeable individuals to confirm the legitimacy of the evaluative characteristics. (LRW)

Compares compact discs (CD-ROMs) and online services in terms of cost of information delivery; system advantages and disadvantages; future possibilities; and role in the National Information Infrastructure. Analysis reveals that CD-ROMs have the lowest information delivery cost and are endorsed by the marketplace as a cost-effective way to deliver…

Articles in this special issue deal with the assessment of the impact of research and are divided into segments concerning semiquantitative approaches; qualitative approaches; and quantitative and fiscal approaches. These articles illustrate the importance of the role of motivation and associated incentives. (SLD)