Over the last several years, Achieving the Dream (ATD) has engaged in a number of initiatives to help community colleges build their capacity to ensure that more students can reach their education and career goals. During the course of that work, ATD has come to see clearly that enhancing and integrating student support services is central to student success. Helping more students achieve their dreams involves identifying a wider set of student needs--including financial challenges and family responsibilities--and offering redesigned support services to meet them holistically. To do this colleges must (1) review their advising and student support model; (2) develop a sustainable and scalable case management model; (3) implement visionary change leadership to spur cross-campus buy-in and engagement; and (4) assess and improve their use of data and technology. As ATD looks to the future, it recognizes the need to provide new coaching and training services to help colleges implement this new approach, but first they want to clarify the practices and research that informs it. This report introduces the theory and practice behind holistic student services along with four case studies of colleges that are well along in moving to adopt it. The colleges were part of a recently concluded learning initiative, ATD's Working Student Success Network, that, among other strategies, targeted lower-income students at 19 colleges with integrated services. Their experiences moved ATD forward in framing the holistic student services approach.