Based on recommendations of a committee of educators in Washington State, this curriculum guide provides a competency-based curriculum to be used as a resource for business education instructors preparing students to be employees who are effective communicators. The guide contains the following elements: an introduction with course title, course description, purposes of the course, course level (grades 10-12), and course length; suggested scope and sequence for accounting, secretarial, and office services and related courses; goals and student learning objectives (directional and language arts); competencies; suggested grading guidelines; and a curriculum outline. An appendix contains learning activities for professional/leadership development. The guide also contains 10 references, 33 suggestions for courseware, and 9 suggestions for computer software. (KC)