Spotsylvania County Public Schools (SCPS) in Virginia uses a document-imaging solution that leverages the features of a multifunction printer (MFP). An MFP is a printer, scanner, fax machine, and copier all rolled into one. It can scan a document and email it all in one easy step. Software is available that allows the MFP to scan bubble sheets and…

"I saved my presentation in my personal drive on the server last night, but now I can't find it. It just seems to be gone. Can you get it back?" "It looks like the mail server is corrupted. When was the last backup?" These sorts of questions, whether from faculty, students, or IT staff, can be an IT nightmare, or they can set…