Institutions of higher education are no strangers to crisis situations. From world wars to campus violence, colleges and universities across the United States have been both directly and indirectly affected by these crisis situations. However, in the early part of 2020, higher education was faced with a situation that transcended anything colleges…

This article features a case study from Virginia Commonwealth University (VCU), a large, public, urban, research university, in which challenges in administering financial aid for study abroad early in the COVID-19 pandemic led the Education Abroad and Student Financial Services teams to revisit practices and protocols. This article describes…