"I saved my presentation in my personal drive on the server last night, but now I can't find it. It just seems to be gone. Can you get it back?" "It looks like the mail server is corrupted. When was the last backup?" These sorts of questions, whether from faculty, students, or IT staff, can be an IT nightmare, or they can set…

In the race to enable information access and collaboration, institutions are taking advantage of new tools to drive content management innovation. New content management systems (CMS) features and functions are driving true innovation in content management, and enabling information access, sharing, collaboration, and tracking on a scale heretofore…