Presents results of a survey of ARL (Association of Research Libraries) members in the United States and Canada that was conducted to discover which electronic reference options are offered and their impact on library services. Online mediated searching, CD-ROM, end-user searching, and local databases are investigated. (nine references) (LRW)

This paper presents guidelines for establishing a QuestionPoint collaborative virtual reference partnership between academic libraries in Australia/New Zealand and the US. These guidelines reflect the practices of the state-of-the-art collaborative QuestionPoint partnership, "AskASERL" as well as the unofficial standards and guidelines…

Describes LM-NET, a listserv discussion group designed primarily for school library media specialists. The listserv's background, growth, uses, users, and future developments are covered. Special features include instructions for accessing past discussions. Sidebars present sample LM-NET messages and subscription and retrieval information. (KRN)

Describes a survey which examined local government documentation in academic and public libraries of Australia, Canada, the United Kingdom, and the United States. The results, which provide current data on document management and maintenance practices, are compared with the results of four previous studies. (Author/CLB)

Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…