The research that is reported was done to describe some of the conditions under which or because of which information service is provided in small, rural public libraries, and suggests some of the problems that are endemic to such service. (Author/FM)

Discusses rise of videotex and teletext systems (delivery of graphic and textual information through electronic systems) in the United States, noting the role of libraries and librarians in providing these services. Corporate involvement, U.S. markets, library reference services, and major issues confronting growth are noted. Two references are…

Five articles discuss information technology in libraries: (1) "Software for Libraries" (Katharine Phenix); (2) "Online Update: European Online Services" (Martin Kesselman); (3) "Connect Time: Online Pricing Breakthroughs" (Barbara Quint); (4) "Microcomputing: Micro Biology Computer Viruses" (James LaRue);…

Presents norms for reference desk staffing based on 1988-89 statistics from over 100 libraries in the United States and Canada and compares results with an earlier study based on 1978-79 statistics. Data are reported on gate count, reference transactions, person-hours at the reference desk, and workload. (five references) (MES)

Includes two reports: a report of the results of a survey of state library association executive officers that examined the practices and priorities given reference activities at state conferences; and an annotated bibliography of 100 books, articles, and dissertations published between 1980 and 1990 that discuss librarianship in Ghana. (12…

Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to gather data on chat reference service. A total of 66 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative…

Reports results of survey investigating aspects of weeding of materials in reference collections at 377 U.S. colleges and universities: existence of written policy or unwritten weeding practice; extent of weeding; frequency; what happens to discards; effect of shelf space, staff time, and use of materials on weeding decisions. (5 references) (EJS)

This document reports the result of a study carried out to evaluate the installation and use of the UNESCO CD-ROM prototype. A questionnaire in English and French was sent to about 267 institutions around the world. Replies were received from 97 bodies, giving a response rate of about 36%. Almost all respondents were information professionals in…

A search of various literature was conducted to learn what is known about the information universe of disadvantaged adults. More than 700 documents were discovered bearing on information needs, use, and information-seeking behavior of the aged, blacks, native Americans, Chicanos, migrants, the poor, and other disadvantaged. An overview of the…

Presents results of survey based on sample of 500 U.S. academic libraries which was conducted during spring and summer of 1984 to gather descriptive data on current status of online searching and to predict future trends. Four broad categories are covered: availability; search service characteristics; evaluation; future trends. (31 references)…

Survey of 547 public library reference librarians compared to a similar study of teachers indicates that: 35% of librarians experienced burnout; burnout was high where role ambiguity and role conflict were present; role variable use in predicting burnout was statistically significant; comparison with teachers showed similarities and differences.…

Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…

The tables in this report summarize information about public libraries in the United States for the fiscal year 1994. These data were collected through the seventh Public Libraries Survey (PLS). Respondents for this census were 8,727 of the 8,921 public libraries identified in the 50 states and District of Columbia, by state library agencies.…

Special supplement to "Library Journal" and "School Library Journal" covers topics of interest to school, public, academic, and special libraries planning for automation: microcomputer use, readings in automation, online searching, databases of microcomputer software, public access to microcomputers, circulation, creating a…